Shipping
How long does it take to receive my order?
Every item is printed on demand. Production typically takes up to 10 business days after your order is placed. Once shipped, US delivery generally takes 3 to 8 business days. You will receive a tracking number by email as soon as your order ships.
Where do you ship?
We currently ship within the United States. Shipping is calculated at checkout.
Where are products made?
Our designs are created in Chicago, Illinois. Products are printed on demand and shipped by our production partners in the United States and abroad.
Returns
Can I return or exchange an item?
All items are made to order, so we cannot accept returns or exchanges for change of mind. If your item arrives defective, damaged, or incorrect, contact us within 30 days of delivery with your order number and clear photos and we will replace it or issue a full refund. See our Refund policy for details.
Personalization
How do I personalize my item?
Enter your names, dates, location, or other details in the personalization fields on the product page before adding the item to your cart. Please check spelling and dates carefully, since personalized items are printed exactly as entered.
Can I change my personalization after ordering?
Contact us as soon as possible with your order number. We can update details only if production has not started.
Contact
How do I reach you?
Email shopnmstudio@gmail.com or use our contact form. We respond within 2 business days. Please include your order number for order questions.